Privacy Policy
Last Updated: September 17, 2026
A legal disclaimer
MS Funding Alliance (“MSFA,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, submit a form or application, make a donation or payment, register for an event, join an interest list, communicate with us, or otherwise interact with our programs and services.
By using our website or voluntarily providing information to MSFA, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
MS Funding Alliance is a nonprofit organization recognized by the Internal Revenue Service as tax-exempt under Section 501(c)(3) of the Internal Revenue Code. Our mission is to support eligible individuals living with chronic illness through financial-assistance programs, entrepreneurial resources, education, advocacy, and access to community support.
We are committed to transparency, integrity, and the responsible handling of personal information entrusted to us.
2. Information We Collect
We may collect information that you provide directly, information collected automatically when you use our website, and limited information received from service providers that support our operations.
a. Information You Provide
You may provide information when you:
• Submit a contact form or communicate with us.
• Join an interest list or subscribe to email updates.
• Create or request access to a website account.
• Submit a program application or supporting documentation.
• Register for an event, workshop, or other activity.
• Make a donation or pay an applicable application fee.
• Participate in a survey or provide feedback.
Depending on the interaction, this information may include:
• Full name
• Email address
• Phone number
• Mailing address
• Account or communication preferences
• Program eligibility and application information
• Demographic, financial, business, or health-related information requested through an application
• Documents or other information you voluntarily submit
• Donation, registration, or transaction details
Please provide only the information requested and do not submit unnecessary medical, financial, identification, or other sensitive records through general contact forms or email.
b. Payment and Transaction Information
Donations and applicable fees may be processed through third-party payment or fundraising providers. These providers may collect payment-card, billing, and transaction information directly under their own privacy policies and security practices.
MS Funding Alliance may receive limited transaction information, such as the donor or payer’s name, email address, transaction amount, date, payment status, and donation designation. We generally do not directly receive or store complete payment-card numbers.
c. Information Collected Automatically
When you visit or interact with our website, Wix and other website, analytics, security, or service providers may automatically collect information such as:
• IP address
• Browser type and version
• Device type and operating system
• Referring website or source
• Pages viewed and time spent on the website
• Approximate location derived from an IP address
• Website interactions, errors, and performance data
• Cookie identifiers and similar technical information
This information may be used to operate and secure the website, understand how visitors use it, identify technical problems, improve accessibility and performance, and enhance the user experience.
3. How We Use Your Information
We may use collected information to operate MS Funding Alliance, further our charitable mission, and serve our community, including to:
• Respond to questions, requests, and other communications.
• Manage website accounts, interest lists, and subscriptions.
• Review program eligibility, applications, and supporting documentation.
• Administer financial-assistance programs, entrepreneurial grants, events, workshops, surveys, and other activities.
• Process donations, application fees, registrations, and other transactions.
• Provide transaction confirmations, donation acknowledgments, program notices, and administrative communications.
• Send newsletters, organizational updates, fundraising communications, and event invitations when permitted by law.
• Manage volunteer, partnership, sponsorship, and collaboration inquiries.
• Maintain financial, tax, program, and organizational records.
• Prevent fraud, misuse, security threats, and unauthorized activity.
• Operate, analyze, troubleshoot, secure, and improve our website and services.
• Comply with legal, regulatory, reporting, and recordkeeping obligations.
• Protect the rights, safety, and property of MS Funding Alliance, our community, and others.
You may unsubscribe from promotional or newsletter emails by using the unsubscribe link included in those messages. We may still send non-promotional communications related to a donation, application, registration, account, or other interaction you initiated.
MS Funding Alliance does not sell or rent personal information to third parties.
4. Donation and Payment Processing
Donations, applicable application fees, event registrations, and other payments made through our website or fundraising campaigns are processed by third-party payment and fundraising providers.
These providers collect and process payment-card, banking, billing, and transaction information according to their own privacy policies, security practices, and terms of service. MS Funding Alliance generally does not directly receive or store complete credit-card or banking information.
We may receive limited transaction details, such as your name, email address, transaction amount, date, payment status, donation designation, and information needed to issue a receipt, maintain financial records, or respond to a transaction-related inquiry.
Before submitting payment information, you should review the applicable provider’s privacy policy and terms. Refunds, transaction corrections, and donation acknowledgments are handled according to MS Funding Alliance’s applicable policies and any requirements imposed by the payment provider or law.
5. How We Share Information
MS Funding Alliance does not sell or rent personal information. We may disclose limited information when reasonably necessary for the following purposes:
• Service providers: We may share information with vendors that support our website, forms, communications, fundraising, payment processing, accounting, data storage, security, event administration, or program operations. These providers process information according to their own terms and privacy practices and, where applicable, their agreements with MS Funding Alliance.
• Program administration: Information may be shared with authorized board members, employees, volunteers, contractors, reviewers, or program partners who require access to evaluate applications, administer programs, communicate with participants, or perform organizational responsibilities.
• Legal and regulatory obligations: We may disclose information when required to comply with applicable laws, court orders, subpoenas, government requests, tax obligations, audits, or reporting requirements.
• Safety and protection: We may disclose information when reasonably necessary to prevent fraud or misuse; address security concerns; enforce our policies; or protect the rights, property, health, or safety of MS Funding Alliance, our community, or others.
• With your direction or consent: We may share information when you request, authorize, or consent to the disclosure.
We seek to limit disclosures to information reasonably necessary for the applicable purpose. However, information shared with an independent third-party provider may also be governed by that provider’s privacy policy and practices.
6. Cookies and Similar Technologies
Our website and connected service providers may use cookies, pixels, local storage, and similar technologies to:
• Operate essential website features and maintain security.
• Remember visitor settings and preferences.
• Understand website traffic, navigation, and engagement.
• Identify technical problems and improve website performance.
• Support accessibility and improve the visitor experience.
• Measure the effectiveness of communications, outreach, or campaigns.
Some cookies are necessary for the website to function, while others may be used for analytics, preferences, or other optional purposes. Third-party services connected to our website may also place or access cookies according to their own privacy policies.
You may manage cookies through available website consent settings or your browser settings. Blocking or deleting certain cookies may affect website functionality, saved preferences, forms, account features, or other services. Browser controls may not apply to every tracking technology.
7. Email Communications
If you subscribe to our newsletter, join an interest list, or otherwise agree to receive updates, MS Funding Alliance may send you information about our programs, application periods, fundraising campaigns, events, resources, community stories, and organizational announcements.
You may unsubscribe from promotional emails at any time by selecting the “unsubscribe” link included in the message. Please allow a reasonable period for your request to be processed.
Unsubscribing from promotional emails will not prevent MS Funding Alliance from sending necessary administrative or transactional communications related to an inquiry, donation, application, payment, registration, website account, or other interaction you initiated.
8. Data Retention and Security
MS Funding Alliance retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, administer our programs and operations, maintain appropriate records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, reporting, and regulatory obligations.
Retention periods may vary depending on the type of information, the reason it was collected, applicable program requirements, and legal obligations. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable law and routine backup or archival processes.
We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. Access to sensitive information is limited to individuals and service providers who reasonably require it to perform authorized responsibilities.
However, no website, electronic transmission, service provider, or data-storage system can be guaranteed to be completely secure. MS Funding Alliance cannot guarantee the absolute security of information transmitted to or stored through our website. Please provide only the information requested and avoid sending unnecessary sensitive information through general email or contact forms.
9. Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have the right to:
• Request access to certain personal information we maintain about you.
• Request a copy of your personal information.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of certain personal information.
• Withdraw consent when our use of information is based on your consent.
• Opt out of promotional email communications.
• Request that certain uses or disclosures of your information be limited.
• Submit a complaint or exercise other rights provided under applicable privacy laws.
To submit a privacy request, contact us at info@msfundingalliance.org and describe the request clearly. We may need to verify your identity before responding and may request only the information reasonably necessary to complete that verification.
Some requests may be limited or denied when permitted or required by law. For example, MS Funding Alliance may retain certain information to meet tax, accounting, legal, fraud-prevention, program-administration, or recordkeeping obligations. We will respond within the timeframe required by applicable law.
10. Links to Other Websites
Our website may contain links to third-party websites, organizations, programs, fundraising platforms, payment processors, or external resources for informational and convenience purposes.
When you follow an external link, your interaction with that website is governed by the third party’s own privacy policy, terms, security practices, and data-collection procedures. MS Funding Alliance does not control and is not responsible for the content, availability, accuracy, security, or privacy practices of external websites.
Unless expressly stated otherwise, the inclusion of a link does not constitute an endorsement, sponsorship, partnership, or guarantee by MS Funding Alliance. We encourage you to review each third party’s privacy policy before providing personal, financial, medical, or other sensitive information.
11. Children’s Privacy
MS Funding Alliance’s website and online services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization from a parent or legal guardian.
Children under 13 should not create an account, subscribe to communications, submit forms, make payments, or provide personal information through our website.
A parent or legal guardian may provide information concerning a child when reasonably necessary to inquire about or participate in an eligible program or service. That information should be submitted only through an authorized process and only when specifically requested by MS Funding Alliance.
If we learn that personal information was submitted directly by a child under 13 without appropriate authorization, we will take reasonable steps to review and delete it, subject to applicable legal and recordkeeping obligations. A parent or legal guardian who believes a child has provided personal information should contact us at info@msfundingalliance.org.
12. Updates to This Privacy Policy
MS Funding Alliance may revise this Privacy Policy periodically to reflect changes in our website, programs, information practices, service providers, technology, operations, or legal obligations.
The current version will be posted on this page with a revised “Last Updated” date. Unless otherwise stated, changes become effective when the updated policy is posted.
When appropriate or required by law, we may provide additional notice of material changes through the website, by email, or through another reasonable method. We encourage visitors to review this Privacy Policy periodically to remain informed about how MS Funding Alliance handles personal information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or MS Funding Alliance’s handling of personal information, please contact us:
MS Funding Alliance
Email: info@msfundingalliance.org
Website: https://www.msfundingalliance.org
Please include “Privacy Request” in the subject line when contacting us about your personal information. Please allow up to seven business days for an initial response. Requests involving privacy rights will be addressed within the timeframe required by applicable law.